CHARLES M. TAYLOR, Jr. 7708 N. 108th Drive Glendale, AZ 85307 Home: 623.872.8069 Cell: 623.694.5806 chucktr@trcompu.com OBJECTIVE An adaptable, experienced professional with strong analytical and problem solving skills seeks opportunity to install, test and maintain software and/or hardware within the operational, performance, testing and maintenance areas of an overall system. Technical Skills: Proficient in: C/C++, HTML, Linux/Unix, Oracle, PHP Experience in: Networking, ODBC, ProC, AIX, SQL, PL/SQL, JavaScript Operating Systems: Linux/Unix/AIX, Windows 95/98/NT/2000/XP, VOS, GECOS, CP-V Hardware: PC's, Stratus, RS/6000, Honeywell Mainframe, Xerox Sigma 9 Professional Skills and Accomplishments Computer Skills - Software / Hardware - Programmed in various languages on the software side and put together or repaired electronic circuitry for PC and Mainframe computers. * Accomplishments in software were the result of both schooling and self teaching * Hardware skills were developed in the service, enhanced by civilian training and self teaching on home system * Wrote board test software for computer systems * Maintained the test software * Designed and constructed small pieces of test equipment Results: Knowledge of hardware assisted the creation of software tests that produced better results for manufacturing. Independent Programmer- REAP-Created and wrote a Real Estate Accounting Program in the C language. * Interfaced with Greenleaf financial mathlib * Tracked individual property repairs and upgrades for bank owned real estate, billing and crediting same. * Tracked pricing, availability, listing time frames, escrows and closings. Results: Customer was so satisfied, they spent their own money marketing the REAP program. Analyzing/Troubleshooting - Used strong analysis and testing skills to build and network personal computers. * Researched processes and required equipment for project * Detected problems, analyzed and tested each step involving hardware and software * Made modifications as required Results: Built and networked three personal computers that are in a perpetual state of change and upgrading. Modifying/Enhancing/Designing - Designed, created and modified hardware and software involved with electronic equipment and computers to test. * Received request to create new or modify existing programs and/or equipment to obtain satisfactory test results prior to shipment * Communicated with personnel involved with original design of equipment to be tested * Determined if current programs/equipment could be used/modified or if new was required. * If new program/equipment was required, obtained necessary information to be used. Results: Existing test generator output was successfully converted to interface. Communication - Gathered from the individuals making requests for board test. * Gathered needed data by conveying the needs to the requesters * Conferred with Test operators on the nature of the test Results: Information presented during a test was in an agreed upon format which resulted in greater through put and less problems for the operators. Observing - Gathered details through observation and discussion with Test technicians. * Details gathered by watching over the operation of test equipment * Determined through discussion with the technicians that test conversions were taking hours to translate * Paid close attention to details of operations and found areas for improvement * Instituted program changes to reflect improvements Results: Improved performance on the Board Testers to complete test translations in minutes versus hours. Professional Experience Software Engineer Spanlink Communications, Phoenix Team * Wrote programs using Lucent Script Builder and 'C' Language to perform Interactive Voice Response * A local transaction database was created for each call from a Pharmacist Programmer Analyst Telesoft Corporation, Phoenix, AZ. * Wrote and maintained software in C using ODBC to access Oracle database * Systems involved were Linux and AIX for telephone switching and billing American Express, Phoenix, AZ. * Primary support for internal customers * Developed software in C for use in Travel Service Airline Reservations * Wrote an online help system in HTML, reducing calls for the Help Desk * Performed extensive system testing on the software, documenting and correcting errors Principle Engineer Bull HN (formerly Honeywell LISD), Phoenix, AZ. * Wrote a post-processor for ANVIL * Maintained common libraries and investigated PC-based tools * Developed a post processor for Honeywell's FAST test generator * Designed and modified other software tools for use in fault simulation Other Relevant Experience Instructor: * Phoenix Institute of Technology * Glendale Community College Instructor (Part time nights) Instructor (Part time nights) * Rio Salado Community College College without a campus Instructor After Hours at Honeywell Education: Associates Degree Lorain County Community College Elyria, OH Electronics Communications Repair Certification US Air Force, Lackland AFB, TX